We’ve discussed its key ones below.Ĭustomization – Freshworks CRM offers customization features to fit a company’s unique needs. Multilanguage and multicurrency featuresįreshworks CRM has robust features.Integration with over 640 third-party applications via Freshworks Marketplace.The software has numerous benefits, such as: Freshworks CRM’s unique feature is Freddy AI, which helps users achieve their goals with smart automation and personalized insights. It’s built on the Freshworks Neo platform, which offers developer-friendly tools and enterprise scalability. Freshworks CRM (formerly Freshsales) uses artificial intelligence (AI) to help Sales and Marketing teams personalize customer engagements.
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